BSI has introduced an extra layer of security to its platform, to keep the documents more secure. Users will be required to have the FileOpen plug-in installed on their device to download and print all BSI documents.
FileOpen document rights management solutions are trusted by publishers, corporations, universities and governments worldwide to protect their digital assets from copying, piracy, and unauthorized sharing.
You will need an internet connection to open the documents for the first time. Once documents have been authenticated, you will be able to access the documents offline.
Currently, users attempting to download British Standards documents from an LJMU device are unable to. We are working closely with IT Services to make this service available. For anyone using their own device, it is necessary to install the FileOpen Plugin to enable the downloading of British Standards.
- How to download the FileOpen Plugin
To download the plug-in, please click here.
FileOpen is supported by the following PDF readers:
• Adobe Acrobat
• Adobe Reader
• Foxit Reader
• Nuance PDF Reader
• Nitro PDF Reader
• Tracker PDF-Xchange
• Bluebeam PDF Revu.
Please note: PDFs will not open in-browser. Some browsers will open PDFs in-browser as default behaviour. This will cause an error, as the document is not being opened in Adobe.
If you’re using Google Chrome and encounter problems opening your documents, please follow the steps below:
- From the chrome home page, go into settings (this appears as three dots on the top right of your page)
- Scroll down to the privacy and security section and click on ‘Site settings’
- Scroll down and click on ‘PDF settings’
- Ensure ‘Download PDF file instead of automatically opening them in Chrome’ is switched on
If you’re using Microsoft Edge and encounter problems, please follow the steps below:
- From the Microsoft Edge home page go into settings (this appears as three dots at the top right of your page)
- Click on ‘Cookies and site permissions’
- Scroll down and click on ‘PDF documents’
- Ensure ‘Always open PDF files externally’ is switched on
- If the document continues to open in-browser after following the above steps you may need to update the settings of the PDF file.
- Locate the saved location of the PDF
- Right click and click ‘Open with’
- Click ‘Adobe Acrobat Reader’ or similar
2. Operating system requirements
- Windows 7 or later
- Mac OS X 10.9 or above
- Linux Kernel 1.4 or later
- iPad, iPhone, iPod Touch, iOS 4.0 or later
- Android 2.2 +
3. Frequently Asked Questions
I already have the FileOpen plug-in installed, do I need to re-install it?
If you already have the latest FileOpen plug-in, you will not need to re-install it.
Do I need to be connected to the internet to open the documents?
You will need an internet connection to authenticate the documents for the first time. After that, you will be able to access the documents offline.
When I open the PDF in my browser, I get an error message. Why is this?
The FileOpen plug-in does not support opening encrypted PDFs in-browser. To view the PDF, it must be opened in Adobe PDF viewer, FileOpen viewer, or similar PDF viewer applications. Please see section 1 for further information.
I’d like to share the document with my colleague. Can I?
An individual document (in this case, a PDF file) viewed after download from British Standards Online is licensed to a sole named user who is permitted to install a single electronic copy of it, for use on a single computer. We understand that users often view their standards from multiple computers however and have built in flexibility for you to open documents on up to three devices to allow for this.
How many times can I print the document?
You are permitted to print a single copy of a document. Printing one or many pages, or the entire document will count as a single print so we recommend that if you need a printed version, that you print the entire document.