Laptop Loans are back, bigger and better !

Laptop Loan Service

IT Services and Library Services are delighted to announce the return of the Laptop Loan service – it’s back, it’s bigger and it’s better than ever before! 

Back – Some of you will have noticed the absence of any loan laptops on campus since the start of the pandemic. It was always our intention to bring back the service, but we took the opportunity to make some significant improvements while it’s been away.

Bigger – as well as Aldham Robarts Library and Avril Robarts Library we now offer loan laptops in more locations including the Learning Commons (Student Life Building), Byrom St. Pavilion, the GERI building and the Redmonds Building.


  • You can now borrow some of our laptops for up to seven days
  • You can use them anywhere you can get a Wi-Fi signal (previously restricted to University buildings)
  • All the laptops are brand new! 
  • All the laptops will be fully charged and ready to use when you check them out.
  • The Lapsafe system means the laptops at all locations can be easily managed, meaning better reliability as they will always have the latest available security and functional updates applied.

For more details and the terms and conditions, please see Laptop Loans. If you have any questions or need any help please Contact Library Services.

Scheduled maintenance for Factiva

One of our electronic resource providers, Dow Jones/ Factiva have alerted us to scheduled maintenance on Saturday 9th October 2021.

Work will take affect from 16:00 – 21:00

We hope this alert offers you time to download any material you may need during this period. Dow Jones have scheduled this maintenance at a time when global usage is at its lowest.

Any questions – please don’t hesitate to Contact Us

How to access British Standards PDFs using the FileOpen Plugin from your own device

BSI has introduced an extra layer of security to its platform, to keep the documents more secure. Users will be required to have the FileOpen plug-in installed on their device to download and print all BSI documents.

FileOpen document rights management solutions are trusted by publishers, corporations, universities and governments worldwide to protect their digital assets from copying, piracy, and unauthorized sharing.

You will need an internet connection to open the documents for the first time. Once documents have been authenticated, you will be able to access the documents offline.

Currently, users attempting to download British Standards documents from an LJMU device are unable to. We are working closely with IT Services to make this service available. For anyone using their own device, it is necessary to install the FileOpen Plugin to enable the downloading of British Standards.

  1. How to download the FileOpen Plugin

To download the plug-in, please click here.

FileOpen is supported by the following PDF readers:

• Adobe Acrobat

• Adobe Reader

• Foxit Reader

• Nuance PDF Reader

• Nitro PDF Reader

• Tracker PDF-Xchange

• Bluebeam PDF Revu.

Please note: PDFs will not open in-browser. Some browsers will open PDFs in-browser as default behaviour. This will cause an error, as the document is not being opened in Adobe.

If you’re using Google Chrome and encounter problems opening your documents, please follow the steps below:

  1. From the chrome home page, go into settings (this appears as three dots on the top right of your page)
  2. Scroll down to the privacy and security section and click on ‘Site settings’
  3. Scroll down and click on ‘PDF settings’
  4. Ensure ‘Download PDF file instead of automatically opening them in Chrome’ is switched on

If you’re using Microsoft Edge and encounter problems, please follow the steps below:

  1. From the Microsoft Edge home page go into settings (this appears as three dots at the top right of your page)
  2. Click on ‘Cookies and site permissions’
  3. Scroll down and click on ‘PDF documents’
  4. Ensure ‘Always open PDF files externally’ is switched on
  5. If the document continues to open in-browser after following the above steps you may need to update the settings of the PDF file.

From MacOS:

  1. Locate the saved location of the PDF
  2. Right click and click ‘Open with’
  3. Click ‘Adobe Acrobat Reader’ or similar

2. Operating system requirements

  • Windows 7 or later
  • Mac OS X 10.9 or above
  • Linux Kernel 1.4 or later
  • iPad, iPhone, iPod Touch, iOS 4.0 or later
  • Android 2.2 +

3. Frequently Asked Questions

I already have the FileOpen plug-in installed, do I need to re-install it?

If you already have the latest FileOpen plug-in, you will not need to re-install it.

Do I need to be connected to the internet to open the documents?

You will need an internet connection to authenticate the documents for the first time. After that, you will be able to access the documents offline.

When I open the PDF in my browser, I get an error message. Why is this?

The FileOpen plug-in does not support opening encrypted PDFs in-browser. To view the PDF, it must be opened in Adobe PDF viewer, FileOpen viewer, or similar PDF viewer applications. Please see section 1 for further information.

I’d like to share the document with my colleague. Can I?

An individual document (in this case, a PDF file) viewed after download from British Standards Online is licensed to a sole named user who is permitted to install a single electronic copy of it, for use on a single computer. We understand that users often view their standards from multiple computers however and have built in flexibility for you to open documents on up to three devices to allow for this.

How many times can I print the document?

You are permitted to print a single copy of a document. Printing one or many pages, or the entire document will count as a single print so we recommend that if you need a printed version, that you print the entire document.

British Standards – Downloading not available

Due to a security update implemented by British Standards on 1st October 2021, it is currently not possible to download any standards from the website.

Library Services have liaised with IT Services to install the correct plugins required, but these are not currently functioning as expected. While we work to resolve the issues, British Standards can be accessed as normal, and any standards can be read online via the QuickView option.

Library Services would like to apologise for any inconvenience caused, and reassure users that we will be working with British Standards and IT Services to resolve the issues as soon as possible.

Library Services Prize Draw

Follow LJMU library on social media to stay up-to-date with Library Services, get answers to your queries and find out about all the services we offer. LJMU students who follow us on Twitter before 31st October will be entered into a prize draw (see below for Terms and Conditions) and could win a £25 voucher.

Library Services Prize Draw

Terms and Conditions

Follow or like LJMULibrary on Twitter before midnight on 31st October and you could win a £25 voucher.

The prize draw is only open to new followers of LJMULibrary who can be verified as LJMU undergraduate and postgraduate students.

The winner will be selected using the random number generator service from

The winner will be contacted via their LJMU email account and will be required to show their ID card as proof of their status and eligibility.

The voucher will be for Amazon or another approved online retailer. No cash alternative is available.

The winner will be notified by 15th November

New Trial: ArtFilms 

We are trialling ArtFilms until Sunday, 31 October 2021. This database includes masterclasses, documentaries, interviews and much more. The content includes short talks, lectures, conversations and feature-length recordings that you can use within your course content and research.  It includes catalogues of content in the areas of: 

  • Dance,  
  • Film & Cinema,  
  • Architecture and Design,  
  • Visual Arts,  
  • Theatre,  
  • New Media & Digital Art  

You are able to do a keyword search for content, via collected topic catalogues or browse via subject headings, from the anthropology of art to gastronomy, performance art to psychology.    

To access the trial, follow this link: 


We would like to know what you think about ArtFilms.  What did you like? Was the content useful? Would you use this as part of your teaching and/or research?  

If you would like to provide feedback, please share your comments using ‘Reply’ below or via Ask the Library.  

Introducing Leganto – LJMU’s new reading list system

Leganto is LJMU’s new reading list management system. It provides an efficient and easy way to compile and publish reading lists. Part of the Library Services Platform and fully integrated with Canvas it provides students and staff with easy access to all course materials through a single interface.

Academic staff who have been testing the new system commented:

‘This system is so much more intuitive than the old one and worked really smoothly – I like it a lot’

‘The display felt familiar … very intuitive.’

With Leganto, you can assemble materials of all types; physical & e-books, online or digitised book chapters, scholarly articles, videos, electronic resources and any other type of material, to create a flexible and interactive reading list.

The new reading list system is now live and the link to lists are embedded into the menu for each module in Canvas.

Please note that if you have embedded any links from the previous system (KeyLinks) in other areas of the Canvas module or elsewhere you will need to update them as they will no longer work. 

Benefits for staff –

Easy to use and allows you to include resources of different formats; from journal articles to physical books, eBooks, chapters and even multimedia

Leganto is part of the Library Services Platform which makes searching easier and more effective

Provides real time availability of resources

When you add a title to a reading list that we do not already have in stock, we will purchase it according to the Library Content and Delivery Strategy.

Benefits for students –

Provides easy access to all course reading and materials in one place

Includes direct links providing easy access to online resources straight from the list

Provides real time availability for print copies and where to find them in the Library

We are here to help!

Library Services will be running a series of workshops throughout the summer – sign up on LibCal

We are happy to provide one to one or team training, in addition to the scheduled workshops. If you have any queries please contact your Academic Liaison Librarian.

User Guide, online tutorials and FAQs are all available at Reading List Service

Scheduled maintenance may affect elibrary access

One of our electronic resource providers, Proquest have alerted us to scheduled maintenance on 25th July 2021.

Work will take affect from 3:00 – 13:00

We hope this alert offers you time to download any material you may need during this period. Proquest have scheduled this maintenance at a time when global usage is at its lowest.

Any questions – please don’t hesitate to Contact Us

Scheduled maintenance may affect VisibleBody access

We subscribe to Visible Body: Anatomy and Physiology (website and app) and they have alerted us to a scheduled maintenance on Wednesday 30th June 2021.

They have stated that the possible disruption is expected to last less than 30 minutes starting from 13:00.

Disruption might include:
Limited or no access to the web versions of Visible Body products.
Inability to unlock new mobile downloads or extend the activation period of downloaded mobile apps.
Inability to create new Visible Body user accounts or access and sync current accounts.
When the upgrades are done, all features will function as expected.

We hope this alert offers you time to prepare your workload.

Any questions – please don’t hesitate to Contact Us