We have recently moved over to a new version of our authentication system, Athens, which may cause you to encounter some difficulties connecting to some databases or Discover.
To fix the problem you need to clear the cookies from your Internet browser (this option is usually in the tools section) and then reset LJMU as your institution. To reset LJMU as you institution go to the Electronic Library page and click on Set LJMU as your institution.
These links will help you how to clear your Browser cache entries:
Internet Explorer http://bit.ly/1RBat1o
iPad & iPhone (iOS 7): Setting > Safari > Clear Cookies and Data
iPad & iPhone (iOS 8): Setting > Safari > Clear History and Website Data
If you are still having problems please get in touch via our Contact us page.